Results from Couture Dermatology & Plastic Surgery

“Dr. Candace is amazing. She is professional and caring, treating her clients with respect and dignity. She is thorough and extremely knowledgable. She listens and does not make clients feel rushed. She made a diagnosis of an issue that most likely saved my life. I can't recommend her enough...and the facility is attractive and the staff is very friendly and professional. This is a great place to come for excellent care.”

Cathy ScullinExternal review

5

“I recently had a panniculectomy performed by Dr. Marvin Spann, and I honestly couldn’t be more grateful for my experience. I was nervous at first, but from my very first consultation, I knew Dr. Spann was the right surgeon for me. He was warm, honest, and straightforward about what was realistic for my procedure, which immediately made me feel comfortable and confident in my decision. The office is beautiful, and the entire staff is absolutely amazing. Every visit, I felt welcomed and cared for, and I never experienced long wait times with my appointments or scheduling. After losing almost 100 pounds, I struggled with loose skin, my confidence, rashes, and back pain. Two months into my recovery, I can honestly say I have never felt more confident and comfortable in my own skin. I’m so excited to continue my weight-loss journey and see where this next chapter takes me. Dr. Spann, thank you for helping me regain not only my confidence, but also a part of myself that I felt I had lost along the way. I’m truly thankful for the care, honesty, and skill you put into my transformation. I would absolutely recommend Dr. Spann to anyone considering this journey! ❤️”

Jillian DentExternal review

5

“Doctor Pauline Heuser has been absolutely amazing. She’s helped get my skin back on track and got so excited to see my results. Everything she’s done and recommended for me has work immensely. Could not be more thankful for her!! The receptionist all have been so warm and welcoming. They have even helped recommend sunscreen and tinted sunscreen for me! So thankful for them!”

Diana ChairesExternal review

5

“Very professional and knowledgeable staff at couture plastic surgery.. my surgeon was doctor Marvin Spann. I went there for a procedure labioplasty ..and mon's lyft. Everything was perfect, including my pre up appointments and my surgery. Date with follow ups included.. Highly recommend doctor Spann, he explained the procedure and went over every detail .. I felt very comfortable .. I am so appreciative and thankful !! I highly recommend their office.. Very beautiful decor and clean A very relaxed and stress free environment.. The staff was very professional. ☀️☀️☀️☀️☀️”

Lynn M SicilianoExternal review

5

“I had two consultations at Couture Dermatology and Plastic Surgery, and based on my experience, I would strongly encourage anyone considering this practice to proceed with caution. During my first consultation with Dr. Mitchell Lyons, MD (Board-Eligible Plastic Surgeon), I was told I was a candidate for a breast reduction. I was also told that if I wanted a bilateral mastectomy, I would need a letter from a mental health provider stating I was mentally prepared. These evaluations are expensive, and this requirement was emphasized heavily at the time. At the end of that same visit, there was initially no plan to take photos of my breasts. After a medical assistant spoke up, Dr. Lyons hesitated and then approved taking photos of both my breasts and face. I was told this was for medical documentation and insurance purposes. However, this was introduced at the very end of the appointment, and I felt cornered and pressured into agreeing. For my second consultation, I made it clear in advance and again at the appointment that I only wanted a verbal consultation and did not consent to any photos. Prior to this visit, I spoke with Aleia Cassidy, Practice Administrator, who told me I could receive a second opinion. After that conversation, she became unreachable and stopped taking my calls. I was redirected to her assistant, Gaby (office staff), whose demeanor came across as passive aggressive and unhelpful. I was told by staff that the photos taken during my first visit would be deleted at my request, and this was confirmed as not being a problem. However, during my second consultation, Dr. Marvin Spann, MD (Board-Certified Plastic Surgeon and Co-Owner), stated that the images would be kept indefinitely and stored off-site/cloud-based, which directly contradicted what I had previously been told and raised serious concerns about how patient images are handled and stored—especially given that neither provider is moving forward with the procedure. In addition, the medical guidance I received was inconsistent. During my first consultation, the focus was on being a candidate for breast reduction and the requirement for a mental health clearance letter if pursuing bilateral mastectomy. During my second consultation, I was told I needed to lose weight to be considered for surgery. When I asked how much weight I needed to lose, I was told to “figure it out myself,” with no specific guidance, explanation, or support. At no point was I given a clear, consistent plan or path forward. Instead, I received conflicting information, vague requirements, and dismissive communication. This experience made it difficult to trust the information I was being given or feel confident in the care provided. Patients should expect clear communication, respect for consent, and consistent medical guidance—none of which I experienced here. I would strongly encourage others to ask very detailed questions about consent, photography, and how patient images are stored and retained before proceeding with care at this practice.”

Greetings SalutiExternal review

1