Dr. Monica Boen, MD

“What an amazing experience!!! I was treated like a VIP and I could not be happier with my treatments and my results. From the sweet personable professional who took my appointment (we instantly connected) to the concierge who showed me around to the nurse who prepped me to Dr Butterwick (very skilled and trustworthy) I was in a whirlwind of positive and happy. Many thanks for my experience and for giving me some much needed confidence. With gratitude, Lisa”

Lisa Wilhoit McCormickExternal review

5

“Dr. Butterwick truly cares about her patients. She takes the time to listen, understand your concerns, and never pressures you into doing anything you’re not comfortable with. Her advice always comes from a place of genuine care and a desire to help her patients achieve healthy, beautiful skin. I’ve been seeing her for the past 3–4 years for my pigmentation issues and have always had a wonderful experience. She is knowledgeable, compassionate, and genuinely invested in her patients’ well-being. Highly recommend Dr. Butterwick and her team!”

Nidhi Kavimandan BhatmuleyExternal review

5

“My first time ever getting lip filler and I was so nervous, but Dr. Kream and Tina made the entire experience amazing. I absolutely love my lips! They both did such a great job at keeping me calm and answering every single question I had. Tina was incredibly attentive and took such good care of me, constantly checking in to make sure I was comfortable. Dr. Kream took her time studying my face and lips to understand exactly what would work best for me, which made me feel so confident in the process. I highly recommend them—they’re truly amazing! I’m so happy with my results!!!”

Mirka ArreolaExternal review

5

“I am leaving this review based specifically on my experience at Cosmetic Laser Dermatology in San Diego. I spent approximately $1,500 on treatment intended to improve my scars. It has now been about three months, and when I compare how my scars look today with how they looked before treatment, I do not see a meaningful improvement. I understand that results from cosmetic procedures can vary, but after spending this amount of money, I expected clearer communication about my progress and what results I should realistically expect. Communication with the nursing staff has also been a significant source of frustration. On multiple occasions, I asked questions about my treatment and did not feel that those questions were adequately answered. There were instances where I felt my questions were simply ignored rather than addressed. When a patient is undergoing an elective procedure and paying substantial amounts out of pocket, I believe questions about treatment, progress, and expected results deserve clear answers. At my most recent appointment, I specifically asked to see the photograph taken at that appointment side by side with the photograph from my previous appointment. My purpose was simple: I wanted to objectively evaluate whether there had been a visible change. I consider that a very reasonable request when photographs are being taken to document treatment progress. I was disappointed with how that request was handled and did not feel that my concern about comparing the results was taken seriously. My interactions with Dr. Goldman were similarly disappointing. When I explained my concerns, my experience was that he would frequently smile and nod, but I did not feel that he substantively addressed the specific questions or concerns I was raising. From my perspective, I was looking for a direct discussion about whether the treatment was working, how my current appearance compared with the baseline photographs, and what the appropriate next step should be. My criticism is ultimately very straightforward: I paid approximately $1,500. It has been approximately three months. My scars still look substantially the same to me. I asked questions about my treatment and progress that I did not feel were adequately answered. I specifically requested a side-by-side comparison of my treatment photographs and was dissatisfied with how that request was handled. For a cosmetic dermatology practice where patients are spending significant amounts of their own money, I expected much stronger communication, more attentive responses to questions, and a more objective discussion of whether the treatment produced a visible result. Based on my personal experience and the results I see three months later, I cannot recommend this treatment experience.”

Z KohExternal review

1

“My experience with Cosmetic Laser Dermatology at 9339 Genesee Avenue in San Diego has been profoundly disappointing. After spending approximately $1,500 on treatment for my scars, I am now three months out and, to my eyes, my scars look essentially the same. For that amount of money, I expected not only better results, but a much higher level of communication, attentiveness, and patient care. The interactions with the nursing staff have been particularly frustrating. On multiple occasions, I have asked questions and felt as though they were either ignored or brushed aside. When someone is spending significant money on a cosmetic medical procedure and is concerned about the outcome, answering questions should not feel like an inconvenience. Instead, I frequently left feeling like getting straightforward information was somehow asking too much. At my most recent appointment, I made an extremely simple request: I wanted to see the photograph taken at that appointment side-by-side with the photograph from my previous appointment so I could objectively evaluate whether there had been any improvement. Considering that before-and-after photography is one of the most basic ways to evaluate cosmetic treatment progress, I do not think this was an unreasonable request. Yet even something that simple became frustrating. My experience with Dr. Goldman has unfortunately been equally disappointing. I found him rude and, more importantly, I did not feel that he genuinely listened to my concerns. Too often, it felt like I would explain what was bothering me while he simply smiled, nodded, and moved on rather than really engaging with what I was saying. That is an incredibly frustrating feeling when you are discussing your appearance, your treatment results, and a procedure for which you paid a substantial amount of money. Patients seeking cosmetic treatment are putting tremendous trust in a practice. They deserve to feel heard. They deserve thoughtful answers to their questions. They deserve transparency when reviewing their progress. And when someone has spent approximately $1,500 and sees virtually no visible change after three months, the response should be serious engagement with that concern, not an experience that leaves the patient feeling dismissed. For me, this has been an extremely expensive lesson. I came here hoping for meaningful improvement in my scars and a premium level of care. Three months later, I feel like I have essentially the same scars, $1,500 less in my bank account, and considerably less confidence in this practice. Based on my personal experience, I cannot recommend Cosmetic Laser Dermatology.”

Zach KohliExternal review

1