Dr. Richard Vagley, MD, FACS

“I had my BBL with Dr. Zach, and he gave me the beautiful hips and curves I was looking for! My shape looks amazing and natural. I'm extremely happy and pleased with my results and my entire experience. Dr. Zach truly understood the look wanted, and I couldn't be happier with my transformation. I highly recommend 🧡”

OdessaExternal review

5

“⭐️⭐️⭐️⭐️⭐️ I had an amazing experience with Dr. Vagley! I had a Tummy Tuck, BBL, and J-Plasma, and I couldn’t be happier with my results. From the very beginning, Dr. Vagley made me feel comfortable, confident, and well taken care of. My body looks completely transformed. I love my flat stomach, my BBL results, and how tight and defined my skin looks after J-Plasma. He truly listened to what I wanted and exceeded my expectations. I’m so grateful to Dr. Vagley and the entire team for taking such great care of me throughout this journey. I would absolutely recommend him to anyone considering plastic surgery. Thank you, Dr. Vagley, for giving me results I absolutely love! ❤️”

Yunia NuñezExternal review

5

“BE VERY CAREFUL WITH THIS PLACE AND YOUR MONEY! I called to inquire about a tummy tuck (TT) and breast reduction, and I was initially quoted $12,300. I explained that I was not in a rush and was willing to wait until they offered promotions. Despite that, I started receiving multiple calls every week. During the last call, which I received after 6 PM while their office was scheduled to close at 7 PM, I explained that the original price was too expensive. The representative asked what amount I was comfortable paying, I told her $8000 and after discussing a price, she informed me it will be $8,300 and that the muscle relaxer shot would be an additional $500. I was instructed to pay a $500 deposit to lock in the price. I explained that the money was not currently in my bank account and that I could make the payment the following morning. However, I was told that the promotional price was only available that day. Feeling pressured not to lose what seemed like a good deal, I decided to use my credit card. I was sent a link to complete the paperwork and upload my ID. The entire process felt rushed, and my payment was taken immediately. AFTER processing my payment, they asked me to send pictures of my ID and a picture of my credit card through text message. I found this extremely concerning, especially since the numbers on my credit card are no longer visible. To make matters worse, I was then asked to provide a picture of my bank statement. I questioned how my payment could be processed without first verifying my identity. I requested a refund and explained that I would be happy to visit the office in person when I am ready to move forward and verify my identity. Unfortunately, they are still holding on to my money. What should have been a straightforward transaction turned into an uncomfortable and frustrating experience. I understand the importance of identity verification and security, but why was my payment accepted first, only for additional sensitive financial information to be requested afterward? I do not recommend this place based on my experience. The pressure to make an immediate payment, the handling of my personal and financial information, and the difficulty getting my money returned have completely changed my opinion of this business. I can officially say they lost a potential client over $500. Sometimes businesses are so focused on making a sale that they lose sight of customer service, trust, and the bigger picture.”

Carine JExternal review

1

“This facility has been an incredibly disappointing experience for me. I found the staff unprofessional, unwelcoming, and unresponsive to my concerns. Following my breast lift with Dr. Shanklin, I became septic the day after surgery. This was a terrifying experience, and the outcome of my surgery has left me devastated. I am unhappy with the results, including significant scarring and noticeable differences in breast size. The results have affected my confidence and left me grieving the way my body looked before surgery. What has made this experience even more upsetting is the lack of communication. My emails, calls, and messages have gone unanswered, leaving me feeling ignored and without the support I expected after such a serious complication and a procedure that has left me so unhappy. I regret choosing this facility and wish I had made a different decision. Patients deserve to feel safe, respected, listened to, and supported throughout their surgical journey, especially when complications arise. Based on my personal experience, I would urge anyone considering surgery here to research carefully, ask detailed questions, and make sure they understand the risks and the aftercare support available. This experience has taken a significant emotional toll on me, and I hope the facility takes patient concerns and postoperative care much more seriously.”

taylor lawsonExternal review

1

“I traveled from Milwaukee, Wisconsin to Miami, Florida for a cosmetic surgery procedure performed at Smart Plastic Surgery Center on December 19, 2025. Unfortunately, my post-operative experience has been very difficult. One month postoperative I began experiencing increasing pain, redness, and drainage from the surgical area. I contacted the office to report my symptoms, but it took a little over a week for my concerns to be relayed to the surgeon. During that time my symptoms continued to worsen. I eventually had to call again and remain on the phone until I was able to speak directly with a staff member regarding my concerns. After Jennie reviewed my photos, I was initially diagnosed with cellulitis and placed on a 7-day course of antibiotics. This treatment did not resolve the infection, and my symptoms continued to worsen, I was then told to go to urgent care. A wound culture later confirmed that I developed a Mycobacterium abscessus infection. Because of this diagnosis, I have now been referred to an Infectious Disease specialist and will require treatment including IV antibiotics through a PICC line along with ongoing medical monitoring. I understand that infection can be a risk with any surgical procedure. However, the delay in communication when I initially reported worsening symptoms was extremely concerning. Timely communication is critical when patients are experiencing potential post-operative complications. As a result of this complication, I am now facing additional medical appointments, significant medical expenses, and I have had to apply for a leave of absence from work in order to attend treatment and follow-up care. I am sharing my experience so that the practice can review the concerns raised regarding communication and post-operative follow-up, and so future patients understand the importance of timely support when complications arise. I remain hopeful that the practice will work with me toward a reasonable resolution regarding the financial impact this complication has created.”

Cristian ArenasExternal review

1